Our Process
1. Consultation
We start by having a free consultation with you, identifying and assessing what your wants, needs and goals are for the project. You can tell us general thoughts and details via our Contact Form or by arranging a phone call or a Zoom call (whichever options suits you best). Based on this information we can create a free concept design and then generate a Quote.
2. Quote Acceptance
The Project beings with an arranged meeting, this can be done via phone, video call, at your offices or over a cup of coffee ( whichever is most convenient for you ) . This will consist of a series of questions so that will help us to understand your business, its needs and your personal preferences regarding design types. We would then create a detailed document highlighting timelines, budgets, assets ( products and works ) based on all the information collected. This consultation is included as part of the design process.
3. Brief
Once you have accepted the design and quotation we would then agree on defined needs and on an agreed upon timeline for the project end. A contract would then be signed and a deposit would be paid ( this is normally a 50% payment ) .
4. Research
Given the array of information we have, we would then research your business industry, competitors, trends and design styles in order to identify their strength’s , weaknesses and opportunities that we can capitalize on, with design styles and solution choices that enable us to create maximised effective results.
5. Preliminary Design
We start by sketching design concepts and redefining them. We would then create initial designs on screen to give a refined idea of the finished products.
6. Initial Feedback
We then would send you a copy of the on screen design concepts and discuss them with you to gain your feedback on them. We then use this feedback to generate fine tuned on screen concepts which fit your specifications.
7. Signing Off
Once the final design is completed, whether it’s a brand identity, website, logo, or brochure, we then require a written confirmation via email confirming the sign off of the finished assets of the project. We would then generate the finalized files for you. Final payment would then be made and the files would be sent for you to access.
8. Printing
As part of our design process, once you have assessed the pfd files we have sent, we would then need written confirmation to sign off on the agreed displays shown in the pdf files. Any errors or omissions after this signing off process are the responsibility of the client. Reprints and alterations after this point would be charged accordingly. Before the final assets and artwork go to print, final payment would be made.
9. Final Delivery
Final files are distributed and provided to you via email (dependent on the project). Printed material can be collected at our location or delivered to your requested address. This process will incur a delivery charge.
10. Final Feedback
Once the project has been fully completed we always appreciate receiving feedback from our clients about their experience with us here at Outlier Creative Studio. We appreciate your custom and look forward to hearing your insights, so we can continue to evolve to stand out, just like our customers.